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Google Panda and the Black Hole Effect

GooglePandaFreshnessBlackHoleEffectGoogle Panda’s “freshness” update occurred early in November. In a press release, Google informed us of the types of sites (and blogs) that would be affected by the update. They fall into three broad categories:

• Sites that cover recent events and hot topics

• Sites that have regularly recurring events

• Sites that require frequent updates

At first glance, this seems pretty straight forward, right? You’re either producing content within one of these categories, or you’re not.

But like many things in life, it’s not that simple.

When Non-newsy Becomes Newsy
What happens when the content you produce suddenly becomes part of one of these categories — what I refer to as newsy?

For example, let’s say your company sells homeowners insurance. Very non-newsy, until there’s a scandal in the media regarding homeowners insurance. Suddenly there’s a media frenzy on the subject — from CNN.com to FoxNews.com, to countless bloggers publishing articles on the subject.

Like it or not, the subject matter on your blog and Website is now newsy.

In the past, if you had well-written, relevant contentand had good overall site authority/rankingthe impact of this type of event on your Website (or a particular blog post) would have been minimal because freshness played a much smaller role.

I’ve experienced this phenomenon first hand on my dad blog. I wrote an article over two years ago that immediately began to gain traction. From a few hits a day, to dozens, to hundreds per day by November, 2011 (just days before the freshness update).

Eleven months out of the year, my topic is not newsy. But around November, it becomes so. The article, in part, highlights Movember.com — a site that helps raise money and awareness regarding cancer and men’s health.

For two years, this blog post spiked in October and November because of the Movember event, and was consistently one of my most viewed posts year round. I’ve always kept my content current and relevant, and the hits just kept on coming.

Enter Panda’s freshness update.

The Black Hole Effect
Just days after the update, hits on this post went from hundreds per day to ZERO. It had been sucked into a black hole, apparently never to return.

Even though I kept my content current, making updates as necessary, the blog post was still “stamped” with a two year old publication date.

Since the freshness update, Google now interprets this as old, and even though I have a good authority rating with this blog post (and with my blog overall), the post has been essentially wiped clean from search engine results to make way for content with newer publishing dates.

Is this going to happen to your Web site or blog?

No necessarily.

As always, it’s a good idea to keep a close eye on your metrics, and if you see a top performer disappear from your stats it may have experienced the black hole effect.

Unfortunately, I’ve not yet found a way to permanently rectify the issue. Here’s hoping that the next Panda update has a better balance between newness, quality and over all site authority.

Until then I hope your content avoids the black hole effect …

Related Links:
- Google Panda and the Myth of Keyword Density
- Is Your Website Fresh Enough for Google Panda
- Google Panda Do’s and Don’ts: Is Your Website Optimized Correctly?

Business Blogs

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Is Your Website Fresh Enough For Google Panda?

IsYourWebsiteFreshEnoughForGooglePanda

On November 3, 2011, Google updated their Panda algorithm to further incorporate “freshness” into their Website rating equation.

What is Freshness?
In a nutshell, Google has altered its algorithm so it can better determine when a viewer is looking for the most up-to-date information on a particular subject or product.

According to Google, “search results, like warm cookies right out of the oven or cool refreshing fruit on a hot summer’s day, are best when they’re fresh. Even if you don’t specify it in your search, you probably want search results that are relevant and recent.”

For example, if you’re searching for information on buying a computer, you’re probably looking for info on the most up-to-date Mac, Dell or Hewlett Packard (unless you’re a collector of old computers). Google wants to make sure you’re receiving the most recent info on these types of searches.

“Given the incredibly fast pace at which information moves in today’s world, the most recent information can be from the last week, day or even minute, and depending on the search terms, the algorithm needs to be able to figure out if a result from a week ago about a TV show is recent, or if a result from a week ago about breaking news is too old.”

What Types Websites Does this Affect?
Google has given us three main categories where freshness will play a larger role. They include any Website that:

  • Covers recent events & hot topics
  • Has regularly recurring events
  • Requires frequent updates

Sites that are directly affected by the latest Google Panda update need to produce fresh content just to keep pace with the competition. Selling timely services or products that relate to a holiday, graduation, elections, etc, just got harder. For more details on these three categories, visit Google’s press release on their latest update.

What Websites Aren’t Affected?
There many companies, therefore many Websites, that don’t fall into these categories. For the most part, their products and content remain static.

If your Website, and your competitors’ Websites, are all full of static pages — then according to Google you shouldn’t be greatly affected by the freshness algorithm. No harm, no foul.

I don’t agree.

In the case mentioned above, you may not lose any ranking in search engine results — but you’re also not gaining any! In remaining flat, or on par, with the competition you’re not differentiating yourself in any way — at least not to Google.

Sure your content may be svelte, but you’re not any fresher than your competitors.

What I see here is a huge opportunity for this type of business to lift their Website above and beyond anyone else in their respective industry. Think about it. If you have solid, quality content AND you’re providing freshness — you’re going to rise up in Google’s ranking, making you more visible to customers. In other words, you’re gaining an advantage.

How to Add Freshness to Your Website
It’s clear that no matter what your business, adding freshness is going to be to your benefit. There are two ways you can add freshness to your site:

1) Constantly rewrite content for each Web page. If you want to torture yourself, and your writers, this is the way to go.

2) Create a blog. This is an effective way to add freshness to your Website, and position yourself as a source for useful information to your customers and potential customers. If you have an existing Website, make sure the blog is built into it (via CMS or HTML, depending on how your site is constructed). A blog that’s not actually part of your site won’t add freshness.

One Final Note
When creating fresh content, make sure it’s filled with relevance and quality. When Google Panda “takes a bite” of your Website, you want it to notice heirloom tomatoes, all-natural ingredients and robust flavor — not junk food.

Related Links:
- Google Panda and the Myth of Keyword Density
- Google Panda Do’s and Don’ts: Is Your Website Optimized Correctly?
- Google Panda and the Black Hole Effect

Business Blogs

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Real-Time Google Analytics: The Evolution of Instant Continues

http://www.bizfilings.com/blog/wp-content/uploads/2011/09/RealTimeGoogleAnalytics.jpgLike it or not, we live in an instant world. The internet, Facebook, TiVo and on-demand video are only a handful of ways in which we get what we want when we want it. If you ask me, it all started with instant coffee.

One thing’s for sure: the evolution of instant, for the most part, has made our lives more convenient.

But the question is, do we really need instant analytics? As mentioned in a recent article on Mashable.com, business tools like Woopra and Chartbeat already provide instant (“real-time”) analytics for a fee — but now Google Analytics is offering it for free.

Benefits of Real-Time Google Analytics

  • Provides, “a set of new reports that show what’s happening on your site as it happens.”
  • Measures social media stats — helping you gauge traffic changes, as they occur, after you publish a new blog post or tweet.
  • Assists with campaign measurement. According to Google, this tool lets you “make sure campaign tracking is correctly implemented before launching a campaign.”

Do You Need It?

There’s definitely a place for real-time analytics, especially when we’re launching a new initiative or looking to get a better perspective on our social media efforts.

But do you really need the results right now? There’s a line that can easily be crossed here. Using Real-Time Google Analytics as a tool can help us better understand our customer, use our time more effectively and grow our business. But so can traditional analytics that take a day to generate.

How much is too much? With pressure on all of us to deliver instant results, it’s easy to forget that some things take time.

Sometimes it’s better to take a step back and determine what information is most important to analyze. Live traffic stats are great, but we still need to assess the quality of our content, the quantity of our online partnerships — and other factors like product offerings and our company’s ability to provide outstanding customer service.

In other words, we don’t want to be tethered to analytics as if they were a life-support unit. There are many facets of our company that require our attention if we want to build a successful, healthy business.

That being said, here are some links to get you started with Real-Time Google Analytics, if you’re interested:

- Early access to Google’s new service
- What’s happening on your site right now?
By John Jersin @ Google Analytics Team
- Google Analytics Adds Real-Time Traffic Data
, by Todd Wasserman@ Mashable

Business Blogs

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Google Panda and the Myth of Keyword Density

http://www.bizfilings.com/blog/wp-content/uploads/2011/09/googlepandakeyworddensity.jpgIn a previous article about Google Panda, we focused on a list of dos and don’ts to help keep your SEO efforts in alignment with the new Panda algorithm.

But in order to play nice with Panda, we’ve got to understand the rules — and one rule that can be very confusing is keyword density.

What is Keyword Density?

Jon Wuebben, in his book Content Rich, describes keyword density as, “the percentage of the total words on the page divided by the number of times the keyword phrase appears.”

In other words, if you have a 500 word article, and you’ve used your keyword phrase 10 times, your keyword density would be with 5%.

So far, so good — right?

It’s easy enough to do the math here, but there are questions that need answering. Can a particular keyword density percentage help or harm your website? Is there a chance your keyword density doesn’t matter at all? Much of the myth involved with keyword density stems from old SEO techniques that no longer work, coupled with a lack of knowledge on what works today.

Some believe that keyword density is meaningless. Others believe that you need to be at a certain percentage, or ratio, of keyword phrase to total words (between 3-8%). There was a time when website pages were jam-packed with keyword phrases, and that was actually acceptable SEO — now it’s a major rule breaker, not to mention a big disappointment to anyone who attempts to read it.

The Truth about Keyword Density

So who do we believe? How do we know which SEO choices are going to help us make Panda happy so we can connect with our customers?

I’ve made a list that details what I firmly believe to be good SEO practice. But first I’d like to explain how I perceive keyword density. It’s not in percentage points, but in placement points. If you put your keyword phrase(s) in the right places, and include them organically in the rest of your content, your SEO will be solid. Without further adieu, here’s the list:

(1) Include your main keyword phrase in the TITLE of each page or blog post.
Create a title that’s interesting, succinct and engaging. Having the keyword phrase close to the front of the title helps with SEO, but you don’t want to butcher a good title to do this. Would you rather have 1,000 people find you in Google’s search results, read your title, and say “yuck” — or have 100 people find you in search results and click through because you wow’d them with your title?

(2) Create a link (also called a hyperlink) that includes your keyword phrase.
This link can lead to another article you’ve written on the subject, or you can highlight an amazing article by another writer. Both Google Panda, and the writer of the article, will like this. You can create more than one link, but don’t get crazy. I recommend no more than two or three, because too many could raise a Panda flag stating you may just be placing links for the sake of receiving more hits.

(3) Make sure the URL that leads to your page includes your keyword phrase.
In the case of this article, it could read “google-panda-and-the-myth-of-keyword-density,” or “googlepandaandthemythofkeyworddensity.”

(4) Have your keyword phrase appear at the beginning and at the end of your content.
In the first sentence, if possible, and in the last sentence or paragraph, as well.

(5) Use the keyword phrase in a body copy header.
This will increase the relevance of the keyword phrase in the eyes of the search engines.

(6) Include your keyword phrase in the title of your images.
You can also include them in any alternate image text, including image captions.

(7) Place your keyword phrase (or keyword phrases) in tags and meta-tags.
Always make sure that your keyword phrases appear in the actual body copy of your web page or blog post. Having them in your tags or meta-tags won’t help unless they’re referencing copy that exists on the page.

Some SEO writers recommend making sure your keyword phrase appears in bold, italics, and that it’s underlined at least once respectively. They also state the importance of including the phrase in <h1> <h2> and <h3> tags. My concern is that repeating the same keyword phrase so many times could easily be perceived as spam by Panda. If you’ve written a 1,200 word article it might be just fine. If you’ve written a 200 word article your keyword density could easily be too high.

As Google Panda evolves, one thing will remain the same: it’s always best to keep your content relevant, original and well written. This is the foundation. Without a solid foundation, SEO will not work for you because you’re not giving people what they want.

For more info on Google Panda, keyword density and many other SEO related topics, visit SEOMOZ.

Related Links:
- Is Your Website Fresh Enough for Google Panda
- Google Panda Do’s and Don’ts: Is Your Website Optimized Correctly?
- Google Panda and the Black Hole Effect


Business Blogs
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Social Media Marketing Tips from Sonia Simone @ Copy Blogger

http://www.bizfilings.com/blog/wp-content/uploads/2011/08/SocialMediaMarketing.jpgIn her recent copyblogger article, The 7 Essential Elements of Effective Social Media Marketing, Sonia Simone shares some great tips on how improve your social media — from Facebook, to your blog, to your Web site SEO.

The following is an overview of her article, which helps clarify the often confusing and ambiguous world of social media marketing. Click here to read Sonia’s entire article.

“How are savvy businesses using social media effectively to find more customers, boost their reputations and make more sales?

Here are the seven essentials that will turn your social media marketing from an annoying time-waster to an effective bottom-line booster.”

1. Get your home base together: Your home base is your blog or web site. It’s on a domain you own. You control the user experience — from the content to the site design to the user interface.

2. Who’s the face of your business? If you want to use social networking platforms like Twitter, Google+, or Facebook, you need a human face to make your social media marketing work.

3. Who else has your customers? Social networking platforms were designed to make it easy and fun for people to hang out together. That means you’re going to use them to build relationships that will help your business.

4. Pick a primary platform. Again, think about where your customers are. If you love Twitter but your customers spend hours every day on Facebook, you need to recognize that Facebook is probably a better venue for your business. It may not be as fun for you — but that’s why they call it work.

5. Manage your time. If you don’t decide how much time and focus you’ll put into social media, the default will be “all of it.”

6. Content first, conversation second. You’ve been told again and again by social media ‘experts’ that your entire business should revolve around something called ‘The Conversation.’ But if it feels like goofing around all day instead of working, it probably is.

7. Don’t forget SEO. Too many people think that social media sharing means they don’t need SEO any more. The fact is, social media marketing is a superb complement to SEO.”

Copyblogger.com is a great free resource for insight into “online marketing that works.” Check out their blog for articles on copywriting, SEO, internet marketing and more.

Business Blogs
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Small Business and the Trust Factor

http://www.bizfilings.com/blog/wp-content/uploads/2011/08/BuildingTrust.jpggWhether we’re talking about small business, or any facet of life, building trust is the foundation of any successful relationship. Without it, whatever we build will have integrity problems that will fail to stand the test of time.

We all know that trust begins with being honest. Embellishing a product can undermine trust, as can making a promise about our customer service that can’t be kept. These are tangible examples regarding trust. They’re even measurable.

But what about the more subtle ways of building trust or deconstructing it? Ones that aren’t as easy to spot, or to measure?

A good place to start answering these questions is to take a look at a real life example of how a business broke trust with one of their customers (me). While we’re at it, let’s look at the trust factor and how it relates to social media and the success of your small business.

Years ago, I bought an extended warranty for my Hewlett Packard (HP) laptop. When my laptop’s battery died, it was replaced with a third-party EXTERNAL battery that was heavy, ugly and didn’t quite give me the feeling that it was safe.

I inquired about why I didn’t receive an HP replacement battery — one that would reside within the computer like it was supposed to. I was informed that although my warranty included replacing a bad battery, it did not include an “apples-to-apples” replacement. This was the first time I was made aware of this “detail.”

How much less portable did my laptop just become?

In an instant, this business had lost my trust. Why? Because it was never spelled out that I would receive such a replacement part.

Here’s where those more subtle factors come into play when building trust. Was I lied to? The answer is yes, if you consider not being given all the facts a lie. At the very least, I was misled.

This same subtlety is present when it comes to social media. Using social media as a means to an end — in other words, to make a sale — is not going to build trust with potential or existing small business customers.

Viewing a blog post that isn’t interesting or relevant will not compel me to like or follow somebody, let alone make a purchase from them. Yes, a blog post may get more traffic if its SEO is good (a short-term accomplishment), but if you’re not delivering anything meaningful to me, you’ve just wasted my time. Not a good way to build trust.

If you’re not building trust within these social media connections, then you are failing to build your reputation. Even a well written and relevant blog post can hurt you if you hijack your customer with an unexpected sales pitch.

Let them love you. Let them depend on you. Let them trust you.

Use social media to give your customers something special — with no strings attached.

When they need your services or products, you will be top of mind — in essence you’ll make a “sale” without ever having to try to do so. It’s a very different philosophy, one that’s based on giving without expecting anything in return.

When you’re cultivating and building trust, your customers do more than buy from you. They become brand loyal. AND they tell all their colleagues and friends about your small business …

Business Blogs
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Guy Kawasaki's Winning Ways

http://www.bizfilings.com/blog/wp-content/uploads/2011/08/Cust-Service-iStock_000000647842Small.jpgIn Guy Kawasaki’s most recent book,  Enchantment: The Art of Changing Hearts, Minds and Actions, he focuses on the three pillars of enchantment:

  • Likeability: getting people to like you, your company or your product
  • Trustworthiness: in addition to honesty, this also includes being knowledgeable, competent and having the ability to create “win-win” situations
  • A Great Product or Service: Awesome examples of this include Apple, Google, Honda and Levis

In Jennifer Wang’s recent Entrepreneur magazine article Guy Kawasaki and the Art of Enchantment, Guy talks about how these three pillars are a MUST if you want to influence customer and client behavior in “ethical, long-lasting ways,” both in social media and beyond.

Check out Jennifer’s article for the complete interview. You can also visit Amazon.com for more details about Guy Kawasaki’s book, or check out his Enchantment Facebook page.

According to Kirkus Reviews:
“Guy Kawasaki transforms the otherwise exhausted and overwrought tropes of how to win friends and influence people with a complete makeover here. The author, a modern-day Dale Carnegie, offers explanations on how to wield the most influence in the digital age: Push Technologies like presentations, e-mails and Twitter are discussed as active means of enchanting others, while Pull Technologies like Facebook, YouTube and LinkedIn passively draw them in. The author’s suggestions for achieving likeability and trustworthiness, as well as overcoming resistance, are thoroughly explained and can easily translate from the workplace to the real world.”

Business Blogs
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Google Panda Dos and Don'ts: Is Your Website Optimized Correctly?

http://www.bizfilings.com/blog/wp-content/uploads/2011/08/GooglePanda.jpgGoogle Panda is an algorithm that filters websites into two groups — sites it likes and sites it doesn’t like. The sites that Panda “likes” are upgraded in Google’s search results, while the ones it doesn’t like get downgraded.

Why You Should Care
If your website is breaking some of Panda’s rules your ranking could plummet, making it harder for you to connect with customers. If you
adhere to the new rules, and implement an SEO* strategy that Panda likes, you’ll be in much better shape. (* SEO is an acronym for Search Engine Optimization)

Here’s a list of top Panda dos and don’ts:

DO
Make sure you have original content on all your pages. Make sure this content has some guts and passion to it. Original and boring won’t cut it with human eyes or the eyes of Panda. Your content has to be engaging and interesting — offering value and relevance to the reader. If you don’t have someone on staff who can accomplish this, hire a copywriter who can.

Use keywords correctly in each web page as part of your SEO strategy. Keyword phrase choice, placement and density all play a part in where you’ll rank. To learn more about this, read Content Rich by Jon Wuebben, or another book that focuses on SEO.

Since we’re talking about keywords, make sure to utilize two types of keywords and keyword phrases:

  • First, employ ones that customers are using to find your type of company. For example, a law office or an ice cream shop. I call these “umbrella” keywords because they are an overview of your company and what it does.
  • The second type of keywords are “organic.” They are the phrases that naturally occur in each web page, and they are more specific to the TOPIC of that particular web page. What type of law office are you, and what kinds of clients do you provide service to? What type of ice cream shop are you — organic, no GMOs, no trans fat? What flavors do you offer, and do you have a party room?

Use Market Samurai, a free SEO strategy tool, to help you choose good keywords and keyword phrases. Make sure you understand how to use this tool by reviewing the videos in their DOJO. Use this for your umbrella keywords and your organic keywords. If you don’t, it’s like throwing darts at a dartboard in the dark, while you’re blindfolded.

Write for the reader, not the search engine. If you have nothing relevant to say on a web page, just delete it! Panda hates pages that have been created for the sole purpose of increasing traffic. Google Panda fancy’s pages that are full of relevant content, written with “passion.” Yes, algorithms are now smart enough to know (for the most part) if you’re posting with sincerity or if you’re just greedy for more traffic.

DON’T
Lift content from other websites. Write
your own.

Cut corners on keywords and keyword phrases. A successful SEO strategy entails taking the time you need to create pages that are optimized well.

Be boring. If a web page is boring to you, it’s probably boring to everyone else (including Panda).

Create web pages with the mindset of getting more traffic. Instead, create web pages that people will get excited about. This will get you more traffic AND more business. Plus Google Panda will like you.

The following were gleaned from Beating Google’s Panda Update – 5 Deadly Content Sins, by Cyrus Shepard.

  • Don’t fill your web pages with ads
  • Don’t fill you web pages with a “heavy template” that repeats on every page. This leaves not room for original content, and makes Panda want to squash your site down.
  • Don’t use auto-generated content.

For more information on Google Panda and SEO strategy, visit SEOMOZ, or check out Search Engine Land.

Related Links:
- Google Panda and the Myth of Keyword Density
- Is Your Website Fresh Enough for Google Panda
- Google Panda and the Black Hole Effect

Business Blogs
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Is Your Website Search Engine Optimized (SEO)?

http://www.bizfilings.com/blog/wp-content/uploads/2011/08/SEO-Rocket-iStock_000016280074Small.jpg

The cream always rises to the top,
as long as it’s been optimized …

Search engine optimization (SEO) is a huge factor in whether your website floats to the top of Google’s search engine results, or plummets into the depths of darkness — never to be viewed by your potential customers.

What is SEO?
Search engine optimization pretty much does what you’d think it would for your website. It puts each of your site’s pages in a favorable position to do two things:

  • Rank high on Google’s natural search results
  • Help your customers find you through specific keywords

If you haven’t worked on SEO in t he past, it might feel a little intimidating to get started.

Good News!
With the help of Market Samurai, a free SEO program, you can get started improving your keywords, receiving more hits and generating more business. Your only investment will be time.

First, you’ll need to learn exactly how to create keywords that will work for each web page, and then you’ll need to structure your keywords into each page in a particular way. Market Samurai’s Dojo can help you do this. You’ll also need to familiarize yourself with keyword frequency, keyword spamming and keyword density.

A great resource for learning about keywords, and everything SEO, is Jon Wuebben’s book, Content Rich. This Google pdf can also help.


Facebook Launches New Small Business Website

Many small businesses want to integrate Facebook into their marketing plans, but don’t know how to use it. Aimed at helping more small businesses to use its product, Facebook launched a new site, Facebook for Business.

The website features five tabs that businesses can use to build their Facebook page:

  • How it Works
  • Pages
  • Ads
  • Sponsored Stories
  • Platform

In each tab, users will find steps specific to creating each aspect of their Facebook page.

“While the new page doesn’t tout any new features, it definitely serves as a well-time reminder that unlike Google+, Facebook is all about using its platform for company branding,” wrote Dave Smith on Technology.Inc.com.

Realizing its competition with Google Plus, Facebook continues to attempt to one-up their fellow social media platform.

A Facebook representative told Smith that Facebook is a way for businesses to build social relationships with customers while also taking advantage of word-of-mouth marketing. Facebook.com/business was created to make this process even easier for businesses.