Customer Service FAQs

Get answers to frequently asked questions on using BizFilings.

How long will it take to complete my order?

We begin processing all orders upon payment. The total time needed for order completion varies by order type (incorporation or other filing) and state.

Standard completion time for our Basic Incorporation Service package is typically 4-6 weeks; and 7 – 10 business days for our Standard and Complete Incorporation Service packages, though some states may process your filing faster.

In many states you can also select a 24- or 48-hour filing option. With 24- or 48- hour filings, that is the timeframe the state takes to approve a filing after receipt of the incorporation documents. Most states do not return the state-approved documents in that timeframe, however. The incorporation will be official, but the states can often take around seven business days to return the state-approved documents.

Other state filing orders, including foreign qualification, amendment and dissolution filings, typically take 4-6 weeks. Some can be expedited, shortening the completion time to 2-4 weeks, and even as quickly as a week or less in some states. 

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What information do you need to complete my incorporation?

This varies depending on the type of order you are placing.

For incorporation orders, we typically require the following:

  • Your business type
  • Your state of incorporation
  • A name choice for your company (we require one, but ideally would like you to provide two)
  • Name, address, phone, and email for the point of contact for your order
  • Shipping contact information (if different from the main contact)
  • The legal address of the company
  • The name and address for the registered agent for your company
  • Names and addresses of directors and officers (corporations) or members/managers (LLCs)
  • Number of authorized shares and par value (corporations)
  • Whether your company will be member- or manager-managed (LLCs)
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What happens if the name I want is not available?

For incorporation orders, we request that you provide two name choices. If your first name choice is not available, we will check the availability of the second. If your second name choice is available, we will process your order using that name. If that name is not available, we will contact you for additional name choices.

For foreign qualification and DBA orders, if your name choice is not available, we will contact you and ask for an additional name to check.

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What happens if I change any of my information after my order is complete?

This depends on the type of information that is changing. Some information, such as the company’s name, business purpose, number of shares and/or par value (for corporations), must be changed with the state by filing an amendment. This state filing officially updates the information the state has for your company.

For questions on whether specific information in your state-filed documents would need to be updated by means of an amendment filing, contact our Incorporation Specialists.

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What is a registered agent?

The registered agent is a statutory requirement in most states. It is a person or business that is responsible for the receipt of important legal and tax documents on behalf of your business.

The registered agent must have a physical address in the state of incorporation and/or state of qualification, if you are registering to transact business in a state other than your state of incorporation. The registered agent must also be accessible at that address during normal business hours.

BizFilings provides Registered Agent Service in all 50 states, and in addition to fulfilling this statutory requirement, BizFilings provides a number of tools and resources to help your company stay compliant with the ongoing requirement of your state of incorporation/qualification.

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Is Registered Agent Service included in my order?

BizFilings includes six months of Registered Agent Service free with our incorporation service packages and our Foreign Qualification Service. By offering this service, BizFilings not only fulfills your state’s legal requirement but also provides ongoing compliance assistance for your business. In order to avoid interruption of this valuable service, customers are enrolled in our convenient auto-renewal program. For $167 per year, your Registered Agent Service will automatically be renewed to help ensure your company remains in good standing with the state. You also have the option to renew your Registered Agent Service for two or three-year terms and save. You can select to renew for two years for $249 (a $129 savings) or for three years for $348 (a $219 savings). And not to worry, you will be emailed an alert 30 days in advance of the automatic payment. You can learn more about our auto-renewal program in our Terms of Use.

If you don't have a credit card on file with BizFilings, you can renew your Registered Agent Service by check. You can also contact us at any time to change your payment method.

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In which state should I incorporate?

It is not a legal requirement to incorporate in the state where your business is physically located (your home state). You can incorporate in any state. But you may be required to register to transact business in your home state and any other states where you operate.

To register to transact business in another state (foreign qualify), you must file the appropriate paperwork and pay filing fees. You will also be subject to ongoing filing requirements and fees in both your state of incorporation and state(s) of qualification.

To determine the best state of incorporation for your particular business, talk with an attorney or accountant. You can also read our article on How to Select a State for Incorporation.

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What if there is an error on my state-filed documents?

BizFilings is confident in its ability to provide accurate filings, and we pride ourselves on our service. We review each order we receive to identify potential errors. In the unlikely event that an error is made, BizFilings responds promptly to remedy the error.

We warranty our filing services against defects caused by us for the life of your company. We will absorb any fees/costs necessary to correct the error and will correct the mistake as quickly as possible.

Additionally, on rare occasions, the state makes a mistake in entering your information. If you notice an error, contact us immediately and we will work directly with the state to correct it.

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Contact Us

Office Hours

8:00 AM - 7:00 PM central time

Monday - Friday

Write Us

BizFilings
8020 Excelsior Dr.
Suite 200
Madison, WI 53717

We Accept

Credit Cards Accepted: Amex, Visa and MasterCard

We also accept personal checks, wire transfers and PayPal for online orders.