The BizFilings blog covering business tips and trends.
Series: Meet the Customer Service Team!
Published on Apr 26, 2013
Meet Heather Huston, your customer service representative at BizFilings
This month, get to know Customer Service Rep, Heather Huston
At BizFilings it’s our mission to help businesses start up and succeed. Whether it’s helping you decide between the different types of incorporation, walking you through the steps to incorporate or helping you register a company name, our reliable team members are always there – which is why we’ve decided to launch a monthly series that will allow you to get to know the BizFilings staff. We are excited to kick off the series with a profile on one of our veteran customer service representatives, Heather Huston!
Heather HustonTime with BizFilings: 5 years
Outside of taking calls and helping BizFilings customers, Heather is also responsible for several tasks that benefit her department and help keep it running smoothly! On a daily basis, she submits the S-corporation documents to the IRS, performs state and county status checks and submits publications to the appropriate county or paper.
In a typical day, Heather can take upwards of 50 inbound calls, receive and process up to 20 S-corporation documents, perform 15 status checks and send up to 10 publications – all while maintaining a positive disposition. And here’s something that you may not know, give Heather a call and she can tell you precisely where your filing is in the registration process. Also, Heather actually creates the publications that will be sent to your local newspaper.
Outside of work, you can find Heather cheering for her favorite sports team, the Milwaukee Brewers! She also loves to travel, and being the social butterfly that she is, Heather also enjoys hanging out with her friends, many of whom have been made at BizFilings.
Heather enjoys going to comedy shows, and at a few shows this year she met some celebrities including Chris Hardwick and Kevin Heffernan.When asked what her favorite part about working at BizFilings is, Heather said:
The great people I get to work with everyday!