Small Business Podcasts

Business owners and industry experts provide advice and share tips on starting as well as running a business.

Kiss Your Customer

Feb 14, 2012, 02:00 AM
Host: Greg Corombos and John Duoba
Date of podcast: Feb 14, 2012, 02:00 AM

Andy Masters, author of Kiss Your Customer, explains how good sales and service often resemble strong personal relationships as he visits with Greg Corombos. Masters explains how making a good first impression is critical and how to respond when you've really messed up. He also tells us how to handle rejection from potential clients and the best way to secure the deal.

In our "Top Takeaway for Your Small Business," John Duoba discusses why asset protection is key to preserving wealth for you and your business.